{"id":15223,"date":"2022-12-08T09:26:37","date_gmt":"2022-12-08T09:26:37","guid":{"rendered":"https:\/\/www.nvecta.com\/blog\/?p=15223"},"modified":"2024-05-17T12:24:15","modified_gmt":"2024-05-17T12:24:15","slug":"trigger-emails","status":"publish","type":"post","link":"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/","title":{"rendered":"Trigger Emails: Types, Campaigns, and Best Practices you Should Follow"},"content":{"rendered":"\n<p>Think of your email list as a segmented group of customers with different needs. Your job is to meet those needs and exceed their expectations at every opportunity. One way to do that is by sending triggered emails based on certain customer behaviors.<\/p>\n\n\n\n<p>Doing this allows you to send highly personalized messages that are relevant to where your subscribers are in their buyer journey. As a result, you can see higher open rates, <a href=\"https:\/\/www.nvecta.com\/blog\/click-through-rates-for-ctas\/\" target=\"_blank\" rel=\"noopener\">click-through rates<\/a>, and conversions.<\/p>\n\n\n\n<p>To get you started, we&#8217;ve put together everything about <em>trigger emails<\/em> that you need to know.&nbsp;<\/p>\n\n\n\n<p>Let&#8217;s start with the basics first.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#What_Are_Trigger_Emails\" >What Are Trigger Emails?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#What_Are_the_Different_Types_of_Trigger_Emails\" >What Are the Different Types of Trigger Emails?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#1_Welcome_Emails\" >1. Welcome Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#2_Onboarding_Emails\" >2. Onboarding Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#3_Early_Activation\" >3. Early Activation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#4_Reactivation_Emails\" >4. Reactivation Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#5_Personal_Event_Emails\" >5. Personal Event Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#6_Milestone_Emails\" >6. Milestone Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#7_Remarketing_Emails\" >7. Remarketing Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#8_Transactional_Emails\" >8. Transactional Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#9_Account_Emails\" >9. Account Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#10_Real-time_Triggers\" >10. Real-time Triggers<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#6_Types_of_Trigger_Email_Campaigns_You_Can_Set_Up\" >6 Types of Trigger Email Campaigns You Can Set Up<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#1_Send_a_%E2%80%98Welcome_email_when_someone_subscribes_to_your_mailing_list\" >1. Send a &#8216;Welcome&#8217; email when someone subscribes to your mailing list<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#2_Send_an_email_when_someone_abandons_their_shopping_cart\" >2. Send an email when someone abandons their shopping cart<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#3_Send_a_Happy_Birthday_email_with_a_discount_code\" >3. Send a Happy Birthday email with a discount code<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#4_Send_an_email_when_someone_makes_a_purchase\" >4. Send an email when someone makes a purchase<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#5_Send_an_email_when_someone_leaves_a_positive_review\" >5. Send an email when someone leaves a positive review<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#6_Send_an_email_when_someone_refers_to_a_friend\" >6. Send an email when someone refers to a friend<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#7_Triggered_Email_Best_Practices\" >7 Triggered Email Best Practices<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#1_Determine_your_data_sources\" >1. Determine your data sources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#2_Segment_your_subscriber_list\" >2. Segment your subscriber list<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#3_Set_one_explicit_goal_for_each_triggered_email_campaign\" >3. Set one explicit goal for each triggered email campaign<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#4_Optimize_every_email\" >4. Optimize every email<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#5_Carefully_schedule_your_campaigns\" >5. Carefully schedule your campaigns<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#6_Monitor_results_and_change_tactics\" >6. Monitor results and change tactics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#7_Integrate_your_triggered_email_campaigns_with_other_channels\" >7. Integrate your triggered email campaigns with other channels<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/blog.nvecta.com\/blog\/trigger-emails\/#Wrap_Up\" >Wrap Up<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"what-are-trigger-emails\"><span class=\"ez-toc-section\" id=\"What_Are_Trigger_Emails\"><\/span>What Are Trigger Emails?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Trigger emails are delivered to your customers&#8217; inboxes due to their behaviors. Most trigger-based emails are classified into two categories: event and segment.<\/p>\n\n\n\n<p>In event-based emails, messages get triggered by customers&#8217; actions inside or outside your app that happen at a specific time. For instance, customers get a confirmation email every time they purchase.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.nvecta.com\/blog\/email-segmentation\/\" target=\"_blank\" rel=\"noopener\">Segment-based emails<\/a> are sent when customers enter a defined set of conditions, like attributes or activities. If a customer enrolls in your &#8220;Enterprise Plan,&#8221; you may decide to send customer-only <a href=\"https:\/\/www.nvecta.com\/blog\/how-to-create-an-email-campaign\/\" target=\"_blank\" rel=\"noopener\">email campaigns<\/a> geared toward enterprise brands.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-are-the-different-types-of-trigger-emails\"><span class=\"ez-toc-section\" id=\"What_Are_the_Different_Types_of_Trigger_Emails\"><\/span>What Are the Different Types of Trigger Emails?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are a few kinds of triggered emails in their <a href=\"https:\/\/www.nvecta.com\/blog\/marketing-campaigns\/\" target=\"_blank\" rel=\"noopener\">marketing campaigns<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-welcome-emails\"><span class=\"ez-toc-section\" id=\"1_Welcome_Emails\"><\/span>1. Welcome Emails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2022\/12\/Welcome-Emails.jpg\" alt=\"Welcome Emails\" class=\"wp-image-15230\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Welcome-Emails.jpg 500w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Welcome-Emails.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Welcome-Emails.jpg 150w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Welcome-Emails.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Welcome-Emails.jpg 270w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>The customer relationship begins with the <a href=\"https:\/\/www.nvecta.com\/blog\/welcome-email-series\/\" target=\"_blank\" rel=\"noopener\">welcome email<\/a>. It welcomes the consumer to the brand and gives guidance for further communication. Moreover, you should always be grateful and welcome new users whenever they sign up for your products or services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-onboarding-emails\"><span class=\"ez-toc-section\" id=\"2_Onboarding_Emails\"><\/span>2. Onboarding Emails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>An <a href=\"https:\/\/www.nvecta.com\/blog\/onboarding-emails\/\" target=\"_blank\" rel=\"noopener\">onboarding email<\/a> allows new customers to use and familiarize themselves with your products or services. These emails list resources, offer guidance and show the next steps. <\/p>\n\n\n\n<p>Onboarding emails are essential for long-term customer engagement. <a href=\"https:\/\/www.vitally.io\/post\/customer-onboarding-guide\" target=\"_blank\" rel=\"noopener\">Customer onboarding<\/a> emails are essential for long-term customer engagement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-early-activation\"><span class=\"ez-toc-section\" id=\"3_Early_Activation\"><\/span>3. Early Activation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>These emails are for subscribers interested in your business but have not activated their accounts. You can send these <a href=\"https:\/\/www.nvecta.com\/blog\/email-automation\/\" target=\"_blank\" rel=\"noopener\">automated emails<\/a> with a lead magnet in the form of special discounts to entice these users.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-reactivation-emails\"><span class=\"ez-toc-section\" id=\"4_Reactivation_Emails\"><\/span>4. Reactivation Emails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>A reactivation email, or re-engagement email, is meant for inactive subscribers to try and re-engage with them. If a subscriber has not replied or clicked through within the purchase cycle, this email is sent as a reminder \u2014 usually with a lead magnet.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-personal-event-emails\"><span class=\"ez-toc-section\" id=\"5_Personal_Event_Emails\"><\/span>5. Personal Event Emails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>These emails send out wishes to consumers for personal events like birthdays, anniversaries, and others. It indicates that you care about your customers and can invoke a positive brand image.You can also add a special discount and other lead magnets to improve sales.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-milestone-emails\"><span class=\"ez-toc-section\" id=\"6_Milestone_Emails\"><\/span>6. Milestone Emails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Milestone emails include congratulatory messages for subscribers who have attained a milestone with your brand. You can make special offers to your consumers to stick with your brand.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7-remarketing-emails\"><span class=\"ez-toc-section\" id=\"7_Remarketing_Emails\"><\/span>7. Remarketing Emails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.nvecta.com\/blog\/abandoned-cart-emails\/\" target=\"_blank\" rel=\"noopener\">Shopping cart abandoned emails<\/a> send out reminders to users who have added items to the cart but have yet to complete the purchase. Abandoned cart emails are viral in e-commerce because customers usually need that nudge to go back and complete the purchase.<\/p>\n\n\n\n<p>You can add lead magnets, such as &#8220;Hurry Up, Only 3 left!&#8221; or &#8220;Offer ends tonight,&#8221;&nbsp; as they are helpful when it comes to persuading people to complete the purchase.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"8-transactional-emails\"><span class=\"ez-toc-section\" id=\"8_Transactional_Emails\"><\/span>8. Transactional Emails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.nvecta.com\/blog\/how-to-write-a-confirmation-email\/\" target=\"_blank\" rel=\"noopener\">Confirmation emails<\/a> are used to share important information. <a href=\"http:\/\/Transactional\">Transactional emails<\/a> are sent to verify orders, show purchase receipts, and even offer shipping notifications.<\/p>\n\n\n\n<p>This is one of the essential types of triggered emails. These emails offer the customers peace of mind, as it keeps them in the loop.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"9-account-emails\"><span class=\"ez-toc-section\" id=\"9_Account_Emails\"><\/span>9. Account Emails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Account emails are sent out when account details and personal information are added, removed, or updated. These contain phone numbers, new emails, and password changes. Account emails enable users to keep their accounts secure and updated.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"10-real-time-triggers\"><span class=\"ez-toc-section\" id=\"10_Real-time_Triggers\"><\/span>10. Real-time Triggers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"500\" height=\"433\" src=\"https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2022\/12\/Real-time-Triggers.jpg\" alt=\"Real-time Triggers\" class=\"wp-image-15226\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Real-time-Triggers.jpg 500w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Real-time-Triggers.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Real-time-Triggers.jpg 173w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Real-time-Triggers.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Real-time-Triggers.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Real-time-Triggers.jpg 346w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p>Real-time triggered emails are sent out to subscribers based on real-time events around them, involving weather, events, and even location. For instance, you can help your customers know about your physical store when they arrive at a particular location.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6-types-of-trigger-email-campaigns-you-can-set-up\"><span class=\"ez-toc-section\" id=\"6_Types_of_Trigger_Email_Campaigns_You_Can_Set_Up\"><\/span>6 Types of Trigger Email Campaigns You Can Set Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-send-a-welcome-email-when-someone-subscribes-to-your-mailing-list\"><span class=\"ez-toc-section\" id=\"1_Send_a_%E2%80%98Welcome_email_when_someone_subscribes_to_your_mailing_list\"><\/span><strong>1. <\/strong>Send a &#8216;Welcome&#8217; email when someone subscribes to your mailing list<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>One of the best ways to increase engagement with your mailing list is to send trigger emails. Every business or platform should have trigger emails set up, and one important trigger email to send is a &#8216;welcome&#8217; message.<\/p>\n\n\n\n<p>When someone subscribes to your mailing list, you should automatically trigger a &#8216;Welcome&#8217; email. This helps ensure that every subscriber feels welcomed and appreciated for signing up for your list. Additionally, it can be used as an opportunity to introduce yourself and your business, so new subscribers get a better understanding of what you offer.<\/p>\n\n\n\n<p>This triggered email provides an immediate and personalized connection between you and the subscriber base and increases the chances of subscribers staying subscribed long-term and engaging with your content.<br><br>Whether signing up for a newsletter or opting in to receive <a href=\"https:\/\/www.nvecta.com\/blog\/promotional-email\/\" target=\"_blank\" rel=\"noopener\">promotional emails<\/a>, sending out trigger welcome emails is a great way to create positive interactions with new subscribers.<\/p>\n\n\n\n<p>Adding trigger welcome emails when someone subscribes to your mailing list shows that you value their decision and creates positive brand loyalty immediately. Not only will engaging trigger welcome emails help retain customers in the long run, but they will also welcome potential customers into validating their decision to join your mailing list.&nbsp;<\/p>\n\n\n\n<p>Send a &#8216;Welcome&#8217; email when someone subscribes to your mailing list&#8211;it&#8217;s good business sense! Not only does it strengthen relationships between new subscribers, but it will also increase engagement within your existing user base. After all, why not start building lasting relationships from day one?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-send-an-email-when-someone-abandons-their-shopping-cart\"><span class=\"ez-toc-section\" id=\"2_Send_an_email_when_someone_abandons_their_shopping_cart\"><\/span>2. Send an email when someone abandons their shopping cart<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"441\" height=\"500\" src=\"https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-abandons-their-shopping-cart.jpg\" alt=\"Send an email when someone abandons their shopping cart\" class=\"wp-image-15228\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-abandons-their-shopping-cart.jpg 441w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-abandons-their-shopping-cart.jpg 265w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-abandons-their-shopping-cart.jpg 132w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-abandons-their-shopping-cart.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-abandons-their-shopping-cart.jpg 270w\" sizes=\"(max-width: 441px) 100vw, 441px\" \/><\/figure>\n<\/div>\n\n\n<p>Abandoned shopping carts are one of online businesses&#8217; biggest sources of lost revenue. Online companies can increase revenue and keep customers engaged with their brands by implementing an email follow-up system after a customer abandons their cart.&nbsp;<\/p>\n\n\n\n<p>When sending out emails after a customer leaves their cart, choosing the right timing and approach is important. First, try sending a reminder email within 15 minutes of the abandonment to increase the chances that the customer returns. For example, including pictures or special offers related to items in their cart can help to encourage them to complete their purchase.<br><br>If this initial email isn&#8217;t successful, send out <a href=\"https:\/\/www.nvecta.com\/blog\/email-sequences\/\" target=\"_blank\" rel=\"noopener\">subsequent emails<\/a> with additional discounts and incentives every few days afterward until you receive a response from the customer.&nbsp;<\/p>\n\n\n\n<p>Having an effective <a href=\"https:\/\/www.nvecta.com\/blog\/follow-up-email\/\" target=\"_blank\" rel=\"noopener\">email follow-up<\/a> strategy after abandoned shopping carts will generate more immediate sales and build longer-term relationships with your customers and help create loyalty for your brand.<\/p>\n\n\n\n<p>By being proactive in following up with customers who abandon their carts, companies can provide a better shopping experience while increasing overall revenues. It&#8217;s easy to gain more business while delivering great customer service.<\/p>\n\n\n\n<p>Ultimately, sending out emails when someone abandons their shopping cart is invaluable for any business looking to build stronger customer relationships. With its potential for generating additional profits and cultivating loyal consumers, it should remain at the forefront of any eCommerce strategy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-send-a-happy-birthday-email-with-a-discount-code\"><span class=\"ez-toc-section\" id=\"3_Send_a_Happy_Birthday_email_with_a_discount_code\"><\/span>3. Send a Happy Birthday email with a discount code<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nothing says Happy Birthday like a surprise delivery! Taking the hassle out of gift selection, why not make the recipient&#8217;s special day memorable with an email to brighten up their inbox? Whether for your friend or family member, sending a personalized &#8216;Happy Birthday&#8217; email allows you to create a unique moment that won&#8217;t soon be forgotten.&nbsp;<\/p>\n\n\n\n<p>Not only will you be able to share in celebrating their special day, but they will also receive a reward in the form of an exclusive discount code. Your thoughtful gesture will surely bring a smile to their faces as they are presented with their unforgettable experience.<\/p>\n\n\n\n<p>Best of all, you can send this card easily, and in just a few clicks, you&#8217;ll instantly connect with your loved one in a meaningful way &#8211; no matter how near or far away they may be. So why wait? Go ahead and show your appreciation by sending them an extra special &#8216;Happy Birthday&#8217; wish today. They deserve it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-send-an-email-when-someone-makes-a-purchase\"><span class=\"ez-toc-section\" id=\"4_Send_an_email_when_someone_makes_a_purchase\"><\/span>4. Send an email when someone makes a purchase<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"407\" height=\"500\" src=\"https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-makes-a-purchase.jpg\" alt=\"Send an email when someone makes a purchase\" class=\"wp-image-15229\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-makes-a-purchase.jpg 407w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-makes-a-purchase.jpg 244w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-makes-a-purchase.jpg 122w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-makes-a-purchase.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Send-an-email-when-someone-makes-a-purchase.jpg 270w\" sizes=\"(max-width: 407px) 100vw, 407px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>For businesses that rely on digital sales, <strong>trigger emails<\/strong> can be a powerful tool for connecting with customers. Unlike traditional marketing emails sent out en masse, trigger emails are sent out in response to certain events determined by the business&#8217;s criteria. In this case, trigger emails can be used to contact customers when they purchase.&nbsp;<\/p>\n\n\n\n<p>Like physical stores thank shoppers as they leave with their purchases, trigger emails can offer online purchasers a similar experience. An email thanking them for their purchase and providing additional information about it\u2014such as delivery dates and tracking numbers\u2014can help build a strong relationship between the customer and the business.<br><br>It&#8217;s an efficient way to ensure that customers feel appreciated after making their purchase, which is key for retention and repeat buyers. Trigger emails may involve extra work from the business side due to coding complexities, but those complexities are worth it when trigger emails are utilized effectively.&nbsp;<\/p>\n\n\n\n<p>They provide an ever-appreciated touch of <a href=\"https:\/\/www.nvecta.com\/blog\/what-is-personalization\/\" target=\"_blank\" rel=\"noopener\">personalized<\/a> attention that modern customers have come to expect.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-send-an-email-when-someone-leaves-a-positive-review\"><span class=\"ez-toc-section\" id=\"5_Send_an_email_when_someone_leaves_a_positive_review\"><\/span>5. Send an email when someone leaves a positive review<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Reviews are a great way to drive sales and build customer trust. Not only do they provide useful feedback to help you understand and improve your products, but they are also an opportunity to generate word-of-mouth advertising. A simple way to thank customers for leaving positive reviews is to email them.&nbsp;<\/p>\n\n\n\n<p>You can thank them for taking the time to write a review and let them know it is appreciated. It&#8217;s a small gesture that goes a long way in building <a href=\"https:\/\/www.nvecta.com\/blog\/customer-relationship-tips\/\" target=\"_blank\" rel=\"noopener\">customer relationships<\/a>. These emails are a gentle reminder of your business when customers are ready to purchase more products or services.&nbsp;<\/p>\n\n\n\n<p>Sending out emails whenever someone leaves a positive review strengthens relationships, builds customer loyalty, and helps stimulate sales\u2014all without much effort on your part! Taking the time to thank people for their support can go a long way toward developing strong customer relationships and ultimately driving further growth for your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-send-an-email-when-someone-refers-to-a-friend\"><span class=\"ez-toc-section\" id=\"6_Send_an_email_when_someone_refers_to_a_friend\"><\/span>6. Send an email when someone refers to a friend<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Referral programs are a great way to encourage customers to spread the word about your business. When people refer to a friend, it shows that they believe enough in your service or product to recommend it to their contacts &#8211; and that speaks volumes about your brand.&nbsp;<\/p>\n\n\n\n<p>A great way to thank your customers for promoting you is by emailing them when someone they referred makes a purchase. Not only does this affirm the effectiveness of their efforts, but it also creates an opportunity for them to reach out and connect with their referrals directly. <\/p>\n\n\n\n<p>Sending emails like these reinforces the bond between customers and helps build strong relationships.&nbsp;<\/p>\n\n\n\n<p>They also make people feel appreciated, encouraging other customers to make referrals! By implementing a referral program and reminding customers of its importance with emails like these, you can create a strong base of advocates who will be sure to pass on the word about your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7-triggered-email-best-practices\"><span class=\"ez-toc-section\" id=\"7_Triggered_Email_Best_Practices\"><\/span>7 Triggered Email Best Practices<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are a few triggered email best practices that can help optimize every campaign you send.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-determine-your-data-sources\"><span class=\"ez-toc-section\" id=\"1_Determine_your_data_sources\"><\/span>1. Determine your data sources<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>First, you have to determine where to gather information about your subscribers. After that, you can use this data to curate relevant content and personalize your campaigns. You can check information from numerous sources.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Where did they sign up for your list, and what does that tell you about their interests?<\/li>\n\n\n\n<li>Which products and web pages do they view on your website?<\/li>\n\n\n\n<li>Do they engage with your content across multiple platforms?<\/li>\n\n\n\n<li>Which products have they purchased?<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-segment-your-subscriber-list\"><span class=\"ez-toc-section\" id=\"2_Segment_your_subscriber_list\"><\/span>2. Segment your subscriber list<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"336\" src=\"https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2022\/12\/Segment-your-subscriber-list.jpg\" alt=\"Segment your subscriber list\" class=\"wp-image-15227\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Segment-your-subscriber-list.jpg 500w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Segment-your-subscriber-list.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Segment-your-subscriber-list.jpg 223w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Segment-your-subscriber-list.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Segment-your-subscriber-list.jpg 270w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>To build more specific automated campaigns, you need to segment your subscribers based on various demographics and factors, like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Location<\/li>\n\n\n\n<li>Engagement and activity<\/li>\n\n\n\n<li>Gender<\/li>\n\n\n\n<li>Age<\/li>\n\n\n\n<li>Parental status<\/li>\n\n\n\n<li>Work status<\/li>\n\n\n\n<li>Work title and rank<\/li>\n<\/ul>\n\n\n\n<p>These are just some of the common segments you can build. Remember, the more precise you can be, the better.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-set-one-explicit-goal-for-each-triggered-email-campaign\"><span class=\"ez-toc-section\" id=\"3_Set_one_explicit_goal_for_each_triggered_email_campaign\"><\/span>3. Set one explicit goal for each triggered email campaign<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Do you want your subscriber to purchase your product? Visit a specific <a href=\"https:\/\/www.nvecta.com\/blog\/landing-page-optimization\/\" target=\"_blank\" rel=\"noopener\">landing page<\/a>? Register for an event.<\/p>\n\n\n\n<p>Setting one explicit goal for each campaign will keep your content precise and concise. If you begin branching out too far with your goals, your subscribers may get overwhelmed and take no action.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-optimize-every-email\"><span class=\"ez-toc-section\" id=\"4_Optimize_every_email\"><\/span>4. Optimize every email<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Transactional emails have 8x higher open rates and 6x higher conversion rates than other marketing campaigns. For instance, if you need to optimize your confirmation and shipping emails, you&#8217;re missing out on an opportunity to engage with your subscribers. Moreover, you need to deliver a customer experience above and beyond what your competitors are doing.\u2019<\/p>\n\n\n\n<p>Add engaging copy and personalized <a href=\"https:\/\/www.nvecta.com\/blog\/optimize-call-to-action\/\" target=\"_blank\" rel=\"noopener\">calls to action<\/a>. Show gratification to your customer for their purchase and suggest adding related products to their order before you ship. Also, ask them to follow you on Twitter or <a href=\"https:\/\/www.facebook.com\/\" target=\"_blank\" rel=\"noopener\">Facebook<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-carefully-schedule-your-campaigns\"><span class=\"ez-toc-section\" id=\"5_Carefully_schedule_your_campaigns\"><\/span>5. Carefully schedule your campaigns<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"332\" src=\"https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2022\/12\/Carefully-schedule-your-campaigns.jpg\" alt=\"Carefully schedule your campaigns\" class=\"wp-image-15225\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Carefully-schedule-your-campaigns.jpg 500w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Carefully-schedule-your-campaigns.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Carefully-schedule-your-campaigns.jpg 226w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Carefully-schedule-your-campaigns.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2022\/12\/Carefully-schedule-your-campaigns.jpg 270w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>45% of people state they unsubscribe from mailing lists because they get too many emails or from a specific company.<\/p>\n\n\n\n<p>Carefully time your emails and create a specific schedule every few days or once a week. Since you&#8217;re sending highly relevant and interesting content, extending your campaigns will leave your subscribers longing for more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-monitor-results-and-change-tactics\"><span class=\"ez-toc-section\" id=\"6_Monitor_results_and_change_tactics\"><\/span>6. Monitor results and change tactics<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You will learn which automated campaigns yield results when you review your metrics.<\/p>\n\n\n\n<p>Are new subscribers opening your emails? If not, you may work on your subject lines. Are subscribers opening your emails but falling short when it&#8217;s time to take action? Consider re-writing your copy to make it more precise and direct.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7-integrate-your-triggered-email-campaigns-with-other-channels\"><span class=\"ez-toc-section\" id=\"7_Integrate_your_triggered_email_campaigns_with_other_channels\"><\/span>7. Integrate your triggered email campaigns with other channels<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your subscribers are active on different online channels. Are you integrating your email campaigns to stimulate conversation? Add Facebook or Yelp review snippets while promoting your products through email. Consider adding your WhatsApp number or live chat link to text questions easily. <\/p>\n\n\n\n<p>Find where your subscribers hang out online and provide exceptional ways to engage with your brand.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"wrap-up\"><span class=\"ez-toc-section\" id=\"Wrap_Up\"><\/span>Wrap Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Email is one of the most effective channels for marketing, but it can be difficult to know how to craft an email that will get results. In this guide, we have learned a lot about trigger emails. Trigger emails encourage further engagement with your brand by providing relevant information or offering a special promotion. <\/p>\n\n\n\n<p>By understanding what makes <span style=\"text-decoration: underline;\">trigger emails<\/span> successful, you can create campaigns that generate more leads and sales.&nbsp;<\/p>\n\n\n\n<div id=\"embeded_cta\"> <\/div>\n\n\n\n<p><strong>Also Read:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/drip-campaign\/\" target=\"_blank\" rel=\"noreferrer noopener\">What is A Drip Campaign? Definition, Examples, And Different Types<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/email-blast\/\" target=\"_blank\" rel=\"noreferrer noopener\">What is an Email Blast? How to Create and Send it (Top 5 Examples)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/email-design\/\" target=\"_blank\" rel=\"noreferrer noopener\">Email Design: Examples &amp; Best Practices<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/best-email-marketing-platforms\/\" target=\"_blank\" rel=\"noopener\">14 Best Email Marketing Platforms [Features &amp; Pricing Compared]<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/how-to-choose-email-marketing-software\/\" target=\"_blank\" rel=\"noopener\">How to Choose Email Marketing Software for Your Business?<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Think of your email list as a segmented group of customers with different needs. Your job is to meet those needs and exceed their expectations at every opportunity. One way to do that is by sending triggered emails based on certain customer behaviors. Doing this allows you to send highly personalized messages that are relevant [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":21330,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[495],"tags":[],"class_list":["post-15223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing"],"_links":{"self":[{"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/15223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/comments?post=15223"}],"version-history":[{"count":12,"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/15223\/revisions"}],"predecessor-version":[{"id":30584,"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/15223\/revisions\/30584"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/media\/21330"}],"wp:attachment":[{"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/media?parent=15223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/categories?post=15223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.nvecta.com\/blog\/wp-json\/wp\/v2\/tags?post=15223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}